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Whether you're ready to get started, have questions about our platform, or need support with your existing account, our team is here to help.
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info@nexttask.co.za
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Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
We typically respond to all inquiries within 24 hours during business days. For urgent technical support issues, we aim to respond within 2-4 hours during business hours.
Simply fill out our contact form and select "Request Demo" as your subject. We'll schedule a personalized demo session that fits your schedule and shows you how NextTask can benefit your specific retail operations.
Yes! We provide comprehensive onboarding support for all new customers. Our team will help you set up your stores, configure users, and ensure your team is comfortable using NextTask. Enterprise customers get dedicated implementation support.
Absolutely! We're happy to connect you with existing customers who can share their experience with NextTask. Contact us and we'll arrange a reference call with a customer in a similar industry or business size.
To help us provide the most relevant information, please include: number of stores/locations, approximate number of users, your current task management process, and any specific challenges you're facing. This helps us tailor our response to your needs.
Yes! We provide comprehensive training materials, video tutorials, and live training sessions. All plans include access to our knowledge base and video library. Enterprise customers receive personalized training sessions for their teams.
While our standard business hours are Monday-Friday 8AM-6PM and Saturday 9AM-1PM, we're happy to accommodate calls outside these hours when needed. Just mention your preferred time in your contact form and we'll do our best to accommodate.
Our 30-day free trial includes access to all core features for up to 3 users. You'll be able to create tasks, manage stores, and experience the full NextTask workflow. No credit card required to start your trial.